Turo: First Bad Apple

I was bound to have my first bad Turo apple in the bunch, and Driver #6 was the one to make. sweet thing sour. My driver – a real nice guy – turned in the car 30 minutes before it was due at 10 pm. However this morning and with the help of daylight, I noticed cigarette ashes on the passenger side floor and center console edge.

Damn! At least clean it up, man. GEEZ cover your bases. I made it clear in the CRVs Turo listing that no smoking is allowed. Well, turns out that Turo has a 100% no smoking policy for guests (Turo calls drivers “guests” in the literature). Also, the smoking fees are crazy high, but I get it. I’m positive that if Driver #6 had reviewed the costs associated with smoking in the car, he would have discouraged his passenger(s) from smoking in the car. I hope.

Gotta Get Paid for Nonsense

I can’t spend any time or energy on the why or why not. I know that I’m paying $155 for a full detailing today for the CRV — with this being the only day in July that the compact SUV isn’t booking on a trip.

I made the claim and shipped the invoice to be paid by the driver. Sure, I feel bad. He’s also a family man and a past military service member. The truth is that someone has to clean up the ashes and chicken, and if the persons responsible will not/did not, that tells me they’re willing to pay the outsourcing fees.

If this Turo experiment is anything, it’s a business. Lesson(s) learned on my part. The major lesson I learned is to literally take very detailed pictures of the interior. Unfortunately, now I have to also start taking pictures of the crevices between seats and the center console – because extra crispy chicken chunks happen.

Taking a photo of the section between the center console and the seat is not easy on a smartphone BTW because of the autofocus.