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I had some first world issues today that left a sour taste in my mouthwash-flavored mouth.
Today, the debit card for my business checking account with Family Security Credit Union would arrive via USPS. I have Informed Delivery setup with USPS, so I saw a scan of the enveloped. I was genuinely excited, because it had gotten to me in only 7 calendar days – I was told to expect it in 7-10 business days.
The mailman – who is a dude so it’s cool to say mailman – hadn’t come at the regular time frame of somewhere between 2-4pm. In fact, he hadn’t come by 5:15pm — which is when I left home to go see the movie The New Mutants. Ironically, I was seeing the movie to celebrate my finally opening a business account last Friday.
Card Could Not Be Activated at this Time
So, I get back from the movie sometime after 8pm which is far beyond a bank’s office hours. I go to the mailbox, and their’s my debit card in a partially wet envelope (rain water gets inside my mailbox. No, I haven’t fixed it yet.).
I call the number on the paper inside, pull out the debit card, and wait for the automated system to prompt me for activation. “The card number you entered cannot be activated at this time.” I try again. And again. I call back to try to reach an after hours person because the bank has after hours support according to the website.
No answer at all. My call is placed in a queue, on hold, and with the periodic recording saying my call will be answered in 14 minutes. No, I’m not exaggerating. The recording said 14 minutes for an hour. It did literally because I put the phone on speaker and let the on-hold call go while I worked on something else. I’m obsessive that way. I’m not apologizing. I don’t like unfinished things or resolved problems. This scenario is like drawing a circle and not connecting the endpoints to complete the shape. (YES, it’s very hard to sleep with unfinished things in your mind, and I totally get why people like me have substance abuse problems).
No one answered. I fumed and fumed then distracted myself with listening to the book Never Split the Difference by Chris Voss – likely one of the coolest MFers whose not ex-special forces that I’ve never met. I brushed my teeth thoroughly, skipping flossing. I told Siri to remind me to call Family Security Credit Union at 9am tomorrow.
Coming off the 2+ hours taken at FSCU to open a business checking account, this credit union is not scoring high points with me right now.
If tomorrow morning I find out I have to drive somewhere to activate my gotdamn debit card, I’ll probably have to hit a heavy bag.
…first world problems.